MOHAMMED's CV
MOHAMMED PULLY
E-commerce & Sales Executive
Profile summary
Results-oriented E-commerce and Sales Executive with 5 years of GCC retail experience. Proven expertise in inventory management, sales forecasting, merchandising, and cross-functional operations. Fluent in English, Hindi, and Malayalam, dedicated to driving operational accuracy and customer satisfaction.
Career highlights
E-Commerce Operations: Managed online product catalogs, pricing updates, and inventory monitoring using SAP systems to maintain accuracy for apparel divisions.
Store Administration: Oversaw daily store administrative tasks, data entry, and invoice processing while coordinating stock replenishment with warehouse teams.
Merchandising and Sales: Executed merchandising strategies and managed online product listings for food and grocery categories to support sales performance.
Customer Service Delivery: Processed sales transactions through point-of-sale systems while resolving customer inquiries and complaints to maintain service standards.
Key skills
Professional experience
Manages online product catalog operations and coordinates workflow across supply chain, marketing, and customer service departments. Oversees inventory tracking, sales data analysis, and system records to maintain operational continuity.
- Managed SAP-based inventory control and warehouse stock orders to maintain catalog availability.
- Analyzed sales data to project performance trends and support profitability targets.
- Resolved customer inquiries and complaints across multiple channels to ensure high satisfaction.
- Coordinated workflows between supply chain, marketing, and customer service teams.
Administers daily store workflows by directing administrative tasks, managing inventory records, and producing internal performance reports to support the Store Manager and department leads.
- Directed administrative workflows, invoice processing, and store documentation to support store leadership.
- Monitored ERP stock levels and coordinated replenishment with warehouse teams.
- Managed customer returns, exchanges, and service standards.
Executed merchandising plans and pricing updates while coordinating stock flow with warehouse teams, supporting daily sales tracking and food safety compliance across retail operations.
- Managed online listings, pricing accuracy, and inventory for food and grocery categories.
- Executed POS transactions and handled cashier operations during peak hours.
- Maintained accurate records of stock movement, returns, and wastage to support reporting.
Handled daily retail floor operations and customer interactions, overseeing inventory replenishment schedules and cash register operations while maintaining brand visual standards.
- Executed POS transactions accurately while maintaining retail floor operations.
- Upheld visual merchandising standards to drive product visibility and sales.
- Built customer relationships to foster repeat business and loyalty.
Education
ACCOUNTING AND FINANCE
Languages
English · Professional
Hindi · Professional
Malayalam · Professional